Contact us in the "chat" section or by phone at 0890 649 700.
For any complaints, please do not hesitate to contact us in the "chat" section or by phone at 0890 649 700.
Need help? Feel free to contact us in the "chat" section or by phone at 0890 649 700.
If a bus has become unavailable for booking, it may be due to various reasons, such as reaching maximum capacity or operational constraints.
We recommend that you regularly check our app or website, as bus availability may change based on circumstances. You may also consider choosing a different time or route if possible.
The applicable VAT rate on tickets is 8.5%.
Here are the available NOE rates:
Adult 48-hour rate: €29
Adult 24-hour rate: €17
Child 48-hour rate: €16
Child 24-hour rate: €10
To obtain an invoice, please follow these steps:
Log in to your account on our app.
Go to the "Purchase History" or "My Reservations" section.
Select the transaction for which you want to obtain an invoice.
Click on the "Receipt by Email" or "Download Invoice" option.
The invoice will be sent to you by email in PDF format, and you can download or print it according to your needs.
Please contact us directly in the "chat" section or by phone at 0890 649 700. Our technical support team will be happy to help you resolve the issue and complete your booking.
Here are the accepted payment methods:
Credit cards: Visa, MasterCard, American Express
PayPal
To add, delete, or modify a payment method, please follow these steps:
To add a payment method:
Log in to your account.
Go to the "Settings" section.
Click on "Manage Payment Methods," then click on the "+" icon and follow the instructions to enter the details of your new payment method.
To delete a payment method:
Log in to your account.
Go to the "Settings" section.
Select the payment method you wish to delete.
Click on the "Trash" icon and follow the instructions to confirm the deletion.
Refund processing times may vary depending on the complexity of the request and the volume of requests being processed.
To check if a bus is delayed, you can use our mobile app. It provides real-time information on schedules and potential delays. You can also contact our customer service at 0890 649 700 to get information on bus schedules and delays.
Contact our customer service at 0890 649 700 or by email to report the issue.
The validity period of NOÉ passes is one year.
Please contact our customer service by email or by phone at 0890 649 700.
If you wish to exercise your right of withdrawal, please do so within 14 days from the date of your purchase in accordance with our policies.
Refer to our refund policy.
The timeframe for leaving a comment is flexible, ideally within hours following the service. Your feedback is valuable to us, thank you for sharing your experience!